Frequently Asked Questions
Find answers to common questions about our platform. Can't find what you're looking for? Contact our support team.
Account & Profile
Signing up is easy! Click the "Register" button in the top right corner, fill in your details, verify your email address, and you're ready to start taking surveys and earning rewards.
You can update your profile information anytime by logging in and visiting your account settings. Keeping your profile up-to-date helps us match you with relevant surveys.
To reset your password:
- Click "Forgot Password" on the login page
- Enter your email address
- Check your email for reset instructions
- Click the reset link and create a new password
- Use a strong, unique password
- Never share your account credentials
- Keep your email address up to date
- Log out when using shared devices
- Regularly review your account activity
About Surveys
For the best survey experience:
- Read questions carefully
- Take your time to provide thoughtful answers
- Complete surveys in one sitting
- Ensure a stable internet connection
- Keep your profile information up to date
Disqualifications can happen when:
- You don't match the survey's target demographic
- The survey quota is already full
- Your responses are inconsistent
- The survey requires specific experience or knowledge
- A stable internet connection
- An up-to-date web browser
- JavaScript enabled
- Cookies enabled
- A screen resolution of at least 1024x768
Rewards & Payments
We offer several payment methods:
- PayPal
- Bank Transfer (ACH)
- Gift Cards
- Cryptocurrency
- Accumulate minimum required points ($10)
- Go to the Rewards section
- Choose your preferred payment method
- Enter any required payment details
- Confirm your redemption
Processing times vary by payment method:
- PayPal: 1-2 business days
- Bank Transfer: 3-5 business days
- Gift Cards: Usually instant
- Cryptocurrency: 1-2 business days
Still Have Questions?
If you couldn't find the answer you were looking for, please contact our support team:
- Email: info@proverbsintelligence.com
- Visit our Help Center
- Contact us through our Contact Page